Accessibility Statement

Last Updated: March 23, 2026

1. Our Commitment to Accessibility

At Chin Lipo, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that critical information about surgical safety, submental fat removal, and recovery timelines should be available to all, regardless of technology or physical ability.

We are actively working to increase the accessibility and usability of our website and adhere to many of the available standards and guidelines to provide a seamless experience.

2. Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Key measures we are taking include:

  • Alt Text for Images: Since our website relies heavily on visual content (Before & After photos, surgical recovery timelines, jawline contouring results), we are committed to providing descriptive “Alternative Text” for all images so that screen reader users can fully understand the visual context.
  • Keyboard Navigation: We ensure that our menus, forms, and surgical guides can be navigated using a keyboard alone, without requiring a mouse.
  • Color Contrast: We use high-contrast text (dark grey on a white background) to ensure readability for users with visual impairments.
  • Clear Structure: We use proper Heading tags (H1, H2, H3) to help screen readers seamlessly navigate through our long-form articles and guides.

3. Feedback & Contact

We welcome your feedback on the accessibility of Chin Lipo. Please let us know if you encounter accessibility barriers on our site:

  • Email: support@chinlipo.pro
  • Response Time: We aim to respond to accessibility feedback within 3 business days.

If you have trouble viewing any specific image, reading any text, or accessing our recovery guides, please email us, and we will happily provide the information in a format that works for you.

4. Technical Specifications

Accessibility of Chin Lipo relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used across our platform.

5. Limitations and Alternatives

Despite our best efforts to ensure the accessibility of the Chin Lipo website, there may be some limitations. Please contact us if you observe an issue not listed below:

  • User-Generated Content: Comments or photos uploaded by users in the “Submit Your Recovery Story” sections may not always have perfectly descriptive text. We monitor and update this as best as we can.
  • Third-Party Plugins: Some tools we use (like social media sharing buttons or external video players) are controlled by third parties and may not always be fully accessible.